Help Centre

pkr360 FAQ – Answers to Your Top Questions

Got a question about your pkr360 account, depositing PKR, withdrawing winnings, Cricket betting or Slot Games? This page covers the most common things members ask — organised by topic so you can find what you need without scrolling through everything.

50+ FAQ Topics
24/7 Live Support
PKR All Transactions
6 Help Categories

Browse by Topic

Six main areas cover almost every question pkr360 members ask. Click any card to jump to that section below.

About This FAQ Page

This page is where you will find straight answers to the questions that pkr360 members ask most often. Whether you are brand new and trying to figure out how registration works, or you are an existing member dealing with a withdrawal query, the answers here are written in plain English — no jargon, no run-around.

The FAQ is divided into six sections: Account and Login, Deposits, Withdrawals, Games and Sports Betting, Bonuses, and Responsible Gaming. If you cannot find what you need after reading through the relevant section, live chat support is available around the clock from within your account. You can also visit the specific pages — Deposit, Withdrawal, VIP and Promotions — for more detail on those topics.

All transactions on pkr360 are in PKR. Supported payment methods include JazzCash, Easypaisa, Raast, Bank Transfer and mobile wallets. You do not need a credit card to use the platform.

Go to pkr360.pro and click Register. You will be asked for your Pakistani mobile number or email address, a password, and some basic personal details. The process takes under two minutes. Once your account is created, you can log in immediately and access the full platform — Sports Betting, Cricket odds, Slot Games, Live Casino and your PKR wallet — all from one account.

On the login screen, use the account recovery option. Enter your registered mobile number and you will receive a one-time code via SMS. Enter that code, then set a new password. The entire process usually takes less than two minutes. If you do not receive the OTP within a few minutes, check that you entered the correct mobile number, then try again. Still stuck? Live chat support can verify your identity and assist manually.

No. pkr360 permits one account per person. Creating multiple accounts is against the platform's terms and conditions and may result in all associated accounts being suspended. If you think you have accidentally created a duplicate account, contact live chat support to have it resolved before it becomes a problem. One account gives you access to everything — there is no benefit to having multiple.

Accounts can be temporarily locked after several failed login attempts as a security measure. Wait a few minutes and try again with the correct credentials. If the account remains locked, contact pkr360 live chat support directly from the website. Have your registered mobile number ready so the support team can verify you quickly. Do not try to create a new account in the meantime — that will complicate things further.

Yes, completely. pkr360 runs in any mobile browser — Chrome, Safari, Firefox or others on both Android and iPhone. Open your browser, go to pkr360.pro, and the site adjusts automatically to your screen size. There is no APK to sideload and no App Store download required. The browser version is the full platform, not a stripped-down mobile version. Everything you can do on desktop is available on mobile.

Log in to your account and go to the Deposit section. Select your preferred payment method — JazzCash, Easypaisa, Raast, Bank Transfer or mobile wallet — enter the amount in PKR, and follow the on-screen steps. Most deposits reflect in your account balance within seconds. For a full breakdown of methods and minimum amounts, visit the Deposit page.

pkr360 supports JazzCash, Easypaisa, Raast, Bank Transfer, debit/credit cards and other mobile wallets commonly used in Pakistan. All transactions are in PKR — no foreign currency conversion, no hidden exchange fees. Your saved payment methods are remembered in your account so repeat deposits are quick.

First, wait a few minutes — most methods are near-instant but Bank Transfer can occasionally take a little longer. Check your transaction history inside the account dashboard to see if the deposit is showing as pending. If the money has left your JazzCash, Easypaisa or bank account but has not appeared in pkr360 after 15–20 minutes, contact live chat support and share your transaction reference number. The support team can trace it and resolve it promptly.

Yes, minimum deposit amounts vary by payment method. The exact minimums are listed on the Deposit page. Generally, mobile wallet methods like JazzCash and Easypaisa have low minimums that make it easy to top up a small amount and get started. There is no maximum cap on deposits for most methods, though your personal payment app limits may apply.

Log in to your account and navigate to the Withdrawal section. Choose your preferred payout method — JazzCash, Easypaisa, Raast or Bank Transfer — enter the amount you want to withdraw in PKR, and confirm the request. The funds are sent to your registered payment account. For full details on limits and timing, see the Withdrawal page.

JazzCash and Easypaisa withdrawals are typically the fastest, often arriving within minutes to a couple of hours. Raast transfers are also usually quick. Bank Transfer withdrawals may take slightly longer depending on your bank's processing times — usually within one business day. Processing times can vary during peak hours or public holidays. Your withdrawal history inside the dashboard shows the current status of any pending payout.

Yes, both minimums and maximums apply and vary by payment method and account VIP tier. Members on higher VIP levels generally benefit from increased daily withdrawal limits. The Withdrawal page has the current limits listed by method. If you need to withdraw an amount above your standard limit, contact support to discuss your options — VIP tier upgrades can unlock higher limits.

If your withdrawal has been pending significantly longer than the standard processing time for your chosen method, contact pkr360 live chat support. Have your withdrawal reference number and the amount ready. In most cases delays are caused by verification requirements or high volume periods, and support can clarify the status and resolve it quickly. Do not submit a second withdrawal request for the same amount while the original is still pending.

Yes. Cricket is the primary sport on pkr360. You will find markets for Pakistan Super League (PSL) matches, T20 internationals, bilateral series, and major international Cricket tournaments. During live matches, in-play markets update ball by ball so you can place bets as the match unfolds. Log in to your account and go to the Sports section to see currently available Cricket markets and odds.

pkr360 has a wide range of Slot Games including three-reel classic slots, multi-payline video slots, free spin slots, bonus round games and progressive jackpot titles. All slots are available directly in your browser — no download required. You can browse the full library from the Slot Games page or explore everything from the Game Lobby.

Yes. The Live Casino section features HD-streaming tables with real dealers for Baccarat, Roulette, Blackjack, Teen Patti and more. Games run 24/7, so you can join a table at any time of day. Your PKR balance is shared across Sports, Slots and Live Casino — there is no need to transfer funds between sections.

Yes. Beyond Cricket, pkr360 covers Football leagues and international matches, as well as popular Esports titles. The availability of markets depends on the current schedule. Log in and check the Sports or Game Lobby section to see what is live and what is coming up. Cricket and PSL are always prioritised, but the Sports calendar runs year-round across multiple categories.

pkr360 offers a welcome bonus for new registrations. The specific terms — including the bonus amount, minimum deposit required and wagering conditions — are listed on the Promotions page. Always read the wagering requirements before claiming any bonus so you know exactly what is needed to convert bonus funds into withdrawable PKR.

A wagering requirement (also called a rollover or turnover) means you need to bet a certain multiple of your bonus amount before you can withdraw bonus-derived winnings. For example, a 10x wagering requirement on a PKR 500 bonus means you need to place bets totalling PKR 5,000 using that bonus before withdrawing. The specific multiplier and eligible games for each promotion are stated in the bonus terms on the Promotions page.

Yes. During Pakistan Super League season, pkr360 typically runs Cricket-specific promotions — enhanced odds on selected PSL matches, reload bonuses tied to match days, and special free bet offers. These are time-limited and tied to the PSL schedule. Keep an eye on the Promotions page and your account notifications during PSL to make sure you do not miss out.

Log in to your account and visit the Promotions tab. Any offers currently available to your account will be listed there. Some promotions are automatically credited after a qualifying deposit; others require you to opt in first by clicking a claim or activate button. Read each promotion's terms carefully before depositing, as some bonuses are only valid when deposited via a specific method or during a specific time window.

pkr360 is strictly for adults aged 18 and above. Age verification may be required during account review. If you are under 18, you are not permitted to register or use the platform. This restriction exists to protect young people. Parents and guardians are encouraged to use browser-level parental controls to prevent underage access.

Yes. pkr360 supports responsible gaming tools including deposit limits and session reminders. You can set these from your account settings after logging in. Setting a personal budget limit is a practical way to keep gaming within what you can afford — it is a good habit regardless of how you feel your play is going. For more detail on tools available, visit the Responsible Gaming page.

If you feel you are spending more time or money than you intended, the most important step is to acknowledge it early. Use the self-exclusion or cooling-off tools in your account settings to take a break — these can be set for days, weeks or longer. You can also contact live chat support to request a temporary account suspension. Taking time away from gaming is always a valid choice. Please visit the Responsible Gaming page for more guidance and self-management tips.

You can request permanent account closure through live chat support. Before closing, make sure to withdraw any remaining PKR balance from your account. Once the account is closed, access is permanently removed. If your reason for closing is related to problem gaming, we strongly encourage you to use the self-exclusion option first — it provides the same protection while keeping open the option to return after a cooling-off period if you choose to.

Still Have a Question?

The FAQ above covers the vast majority of what members ask day to day, but not every possible scenario can be listed here. If your question is not answered above, here is what to do:

  • Check the dedicated page for your topic — Deposit, Withdrawal, VIP or Promotions — each has more detailed information than can fit in a single FAQ answer.
  • Open live chat support from inside your logged-in account. The support team is available 24/7 and responds quickly.
  • Check your account's transaction history and notification centre — many queries about pending deposits or withdrawals are answered there without needing to contact support.
  • For account security concerns — unexpected transactions, suspicious activity, or login issues you cannot resolve — contact live chat immediately rather than waiting.
pkr360 will never contact you asking for your password or OTP via SMS, email or phone. Any such message is not from us — ignore it and report it through live chat.

VIP Benefits at a Glance

  • Higher daily withdrawal limits
  • Dedicated VIP account manager
  • Exclusive reload bonuses in PKR
  • Priority payout processing
  • PSL season special offers
View VIP Tiers
Cricket and PSL Betting

Place live in-play bets on PSL matches, T20 internationals and all major Pakistan Cricket events. Ball-by-ball markets updated in real time.

Go to Game Lobby

Supported Payments

JazzCash Easypaisa Raast Bank Transfer Mobile Wallets
Deposit Now
Ready to Get Started?

Join pkr360 — Pakistan's Cricket and Casino Platform

Register today, deposit in PKR via JazzCash, Easypaisa or Raast, and start betting on live PSL matches and Slot Games within minutes. Got more questions? Our live chat team is online 24/7.